Hot School Meals
Feeding Excellence Every Day at West Sussex Schools
We are delighted to be the chosen caterer for your school.
At FEED (Feeding Excellence Every Day) by ISS, we love what we do — serving food that supports growing minds, busy school days and children’s overall wellbeing.
We believe every child should enjoy a school lunch that’s cooked with care, using quality, seasonal ingredients. The food we serve- and the welcoming environment we serve it in- really does make a difference to how children feel and learn throughout the day.
Tailored to meet the unique needs of every school, we combine high-quality ingredients, diverse menus, and interactive food experiences that foster healthy eating habits and support students' overall wellbeing.
Our programme goes beyond traditional catering, incorporating innovative, student-driven menus crafted with student, staff, and parent input. We embrace sustainability, with initiatives like seasonal local sourcing, plant-rich meals, and waste reduction strategies.
We’re pleased to introduce a new, easy-to-use app that helps you manage your child’s school meals with confidence.
Our FEED app is designed to make day-to-day meal choices quicker and clearer for families.
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See what’s on the menu before the school day
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App content including the menu available in more than 19 languages
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Pre-order meals at a time that suits you
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Choose favourites your child enjoys
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Check allergens and dietary information easily
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All designed to help you feel confident about what your child is eating at school.
Safeguarding Children With Medical Dietary Requirements
We’re passionate about children’s health and inclusive mealtimes. That’s why we offer special diet menus for children with medically diagnosed dietary requirements, where it is safe for us to do so. Medical dietary requirements may be due to food allergy, intolerance, coeliac disease or other medical conditions.
To provide a special diet menu for your child, you must inform us by registering on the FEED app by selecting the food allergens your child needs to avoid, or indicating additional allergens or other medical dietary requirements through the ‘something else’ option.
Depending on the type of medical dietary requirement, you may select and order meals through the app, with any dishes containing allergens you have registered blocked from ordering.
For other dietary requirements informed through the ‘something else’ option, you will be provided with a tailored bespoke menu for meal option information. These ‘bespoke meals’ can be ordered via the app.
To ensure we can safely meet a child's medical dietary requirements, medical documentation is required to confirm the special diet menu during the registration process. Please note, a restricted jacket potato menu will be served until the child is fully registered and a special diet menu is in place.
Important Allergen and Ingredient Information
We use the medical dietary information registered on the app to identify suitable dishes for your child. Dishes identified as suitable do not contain the specified ingredient or allergen as an intended ingredient and are not labelled by our suppliers as having a may contain warning, if any of the 14 legislated allergens are to be avoided.
Our kitchens use shared equipment, including ovens, where different dishes may be prepared or cooked at the same time.
While we take great care when preparing your child’s food and follow strict procedures to minimise the risk of cross-contact, including separate serving utensils, we cannot guarantee that any dish is completely free from traces of allergens or ingredients.
For this reason families of children with severe allergies, or other medical conditions, should consider this information carefully when making meal choices.
Parents/guardians have full responsibility to keep medical dietary information held on the app up to date to ensure we have the correct information to provide suitable and safe meals.
Dietary Preferences
If your child has dietary requirements such as vegan, vegetarian, halal or specific food likes and dislikes which are not due to a medical dietary requirement, there is no need to register your child for a special diet menu as you may select your dietary preferences and order suitable meals via the app.
Please click on this link to download an order form
For any special diet queries, please contact us at: westsussex.specialdiets@uk.issworld.com
Contact us
Got a question? Get in touch with the ISS team by emailing: feed@uk.issworld.com
To help us deal with your query as quickly as possible, please include the following when you email or call:
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The name of your child's/children's school
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Your child's/children's first name and last name
Helpline Number: 01243 306314 (Open Monday – Friday from 8am – 4:30pm)
Snack Information
